Financial Information Providers grievance handling capacity is indicated by the status of the resolution process.

The Capacity Chart shows the composition of the status of grievances for each FIP:

  • Participants notified – Grievances that have been notified to the FIPs for which Sahamati Support Team is yet receive first response
  • Pending Resolution – Grievances for which FIPs have responded but are yet to provide a final solution
  • Closed – Grievances for which FIPs have provided resolution

If you have any questions regarding the charts, please contact us.