The Consent Template CT042 finalized by the Lending Use Case Council to facilitate monitoring of the third parties such as Sourcing Partners and Collection Agents.

Banks and NBFC require their agents to maintain transparency in all monetary transactions conducted by their agents to prevent fraud, misrepresentation, or unauthorized practices. Monitoring ensures that all actions are in compliance with banking and financial regulations. Regular monitoring of Agents also helps Banks and NBFCs identify underperforming or non-compliant agents early, allowing them to take corrective action before issues escalate.

Consent Template Information - CT042

Consent Template InformationDescriptionFurther Explanation
Consent Template IDCT042For Sahamati's internal records and explanation to the community
StatusActiveFor Sahamati's internal records and explanation to the community
Use Case CategoryAccount MonitoringFor Sahamati's internal records and explanation to the community
Use caseRisk Monitoring of Recovery Agents/ Sourcing PartnersCollection agents and sourcing partners are monitored by NBFC, Banks, particularly in the context of risk monitoring, for several reasons, especially when it involves monetary transactions. This does not include Vendors and Partners who may be reviewed prior to agreement but not monitored on a regular basis.

Copy of Consent Template Information / Attributes - CT042

Consent Details (Attributes)ValuesRationale
Purpose TextAs agreed by FIUs to show to the customer: To monitor the counterparty risks of Recovery Agents / Sourcing Partners.NBFC and Banks, have regulatory requirement to monitor their agents and partners for operational and other counterparty risks.
As per ReBIT: Explicit consent for monitoring of the accounts
Purpose Code104Continuous monitoring purpose code
Purpose Code Category NameAccount Query and MonitoringAs per ReBIT
FI TypesDeposits, GSTNBased on Regulations for Audit/review of the Partners/Agents
Consent TypesProfile, Summary, TransactionBased on Regulations for Audit/review of the Partners/Agents
Fetch-typePeriodicBased on regulations, Agents/Collection agencies are reviewed periodically.
Maximum Frequency1 per monthBased on current usage - Agents/Collection agencies are reviewed periodically. A monthly review has been suggested by the Council as a good start for the template, this will be revisited in the next review meeting
Maximum FI Data Range6 monthsBased on typical range of data / transactions that are needed by the FIU to verify and understand the business of the partners
Maximum Consent Validity1 yearCouncil agreed that the validity of the consent to be co-terminous with the agreement. Based on the average terms of the collection agents, this limit was considered fair by the Council.
Maximum Data Life90 daysBased on the average monitoring period, to review the history of collections
Last published on:10th August 2024

Please note that the parameters of the individual consent templates in the Consent Template Library represent upper bounds for the respective use cases, as decided in the relevant User Councils. The parameters in the consent templates should be treated by participant(s) as outer limit(s) and not be construed as legal advice in any manner. Participants are encouraged to review their use case(s) and ensure compliance with applicable laws, including the RBI Master Directions on NBFC-AA and the DPDP Act.

Sahamati will publish additional consent templates as the AA ecosystem evolves based on discussions in the relevant Use Case Councils and the Fair Use Committee. Existing consent templates may also be revised based on statutory and regulatory guidance, including the DPDP Act and the Rules issued thereunder.

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