AA Consent Template ID CT042- Risk Monitoring of Recovery Agents/ Sourcing Partners/ Employees

The Consent Template CT042 finalized by the Lending Use Case Council to facilitate monitoring of the third parties such as Sourcing Partners, Collection Agents and Employees.

Banks and NBFC require their agents to maintain transparency in all monetary transactions conducted by their agents to prevent fraud, misrepresentation, or unauthorized practices. Monitoring ensures that all actions are in compliance with banking and financial regulations. Regular monitoring of Agents also helps Banks and NBFCs identify underperforming or non-compliant agents early, allowing them to take corrective action before issues escalate. Building on this use case, the Council also agreed to include internal Employees as well, to ensure a consistent and comprehensive approach to monitoring counterparty risks.

Consent Details (Attributes)ValuesRationale
Purpose TextAs agreed by FIUs to show to the customer: To monitor the counterparty risks of Recovery Agents / Sourcing Partners / Employees.NBFC and Banks, have regulatory requirement to monitor their agents and partners for operational and other counterparty risks.
As per ReBIT: Explicit consent for monitoring of the accounts
Purpose Code104Continuous monitoring purpose code
Purpose Code Category NameAccount Query and MonitoringAs per ReBIT
FI TypesDeposits, GSTNBased on Regulations for Audit/review of the Partners/Agents
Consent TypesProfile, Summary, TransactionBased on Regulations for Audit/review of the Partners/Agents
Fetch-typePeriodicBased on regulations, Agents/Collection agencies are reviewed periodically.
Maximum Frequency1 per monthBased on current usage - Agents/Collection agencies are reviewed periodically. A monthly review has been suggested by the Council as a good start for the template, this will be revisited in the next review meeting
Maximum FI Data Range6 monthsBased on typical range of data / transactions that are needed by the FIU to verify and understand the business of the partners
Maximum Consent Validity1 yearCouncil agreed that the validity of the consent to be co-terminous with the agreement. Based on the average terms of the collection agents, this limit was considered fair by the Council.
Maximum Data Life90 daysBased on the average monitoring period, to review the history of collections
Last published on:31st December 2025

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