Account Aggregator awareness event for Union Bank of India

In a first of its kind, Union Bank of India, a leading private sector bank, invited Sahamati to conduct an organisation wide awareness program on account aggregator. The idea was to improve adoption of AA at branches and motivate the functional teams to look at innovative use cases. More than 120 officials from senior management, technology team, operations team as well as the branch staff were present for this event.

Sahamati covered the application and benefit of the framework for a citizen, its usability to the bank and the ease with which it can be implemented. A live demonstration of the phygital (physical+digital) loan application journey was also conducted. It showed how a customer can avail of an easy loan with UBI by using assistance from the branch personnel.